COMMONLY ASKED QUESTIONS
To help with any questions you may have, please read our most frequently asked questions. If your query is not here then please get in touch.
Frequently asked questions
What kind of lashes do Cheltenham Lashes use?
All our lashes are made of synthetic fibre, they are hypoallergenic, vegan and cruelty free.
Does my therapist have to be qualified to apply lashes?
Yes, All of our lash artists are fully trained and qualified in the intricate art of eyelash extensions and are considered to be some of the best in their field of expertise. They each have thousands of hours of lash application experience and have all completed the Cheltenham Lashes mentoring program.
How do I prepare for my lash appointment?
How long does the application take?
Having eyelash extensions applied is a comfortable and relaxing process. With the advanced skill level of our artists it takes us little over an hour to create a full set of volume extensions, working effectively and efficiently.
How long do they last?
Eyelash extensions last an average of 3-5 weeks, with a proper aftercare routine. To maintain a consistently full lash line we recommend that you come for an infill at 3 week intervals. All infills in our salon can be booked between 2-5 weeks. If it's been more than 5 weeks since your last appointment you will require a full replacement set booking.
How do I look after my lash extensions
Can I continue with my sports routine with eyelash extensions?
YES! You can go swimming with your extensions, work out and still enjoy your normal everyday activities because the extensions are oil & waterproof.
Does the application hurt?
Never! The application is a very relaxing process, so much so that it is not at all unusual for our clients to fall asleep during the treatment. Once we have prepared your lashes and applied pads under your eyes, you can just close your eyes and relax whilst we gently and methodically apply our hand crafted, lightweight, soft and flexible lash fans one by one, directly onto each of your natural lashes.
What products do you use?
As we use our own range of lashes - selected for their quality and consistency. We favour Ruthie Belle ‘Dark Matter’ adhesives and application liquids currently - but are always researching and testing out pioneering new products as they become available, to help us to ensure that you get the very best products available in our industry.
I had the eyelash extension applied before but I had an allergic reaction. Can I still have them done?
Unfortunately, if you already had an allergic reaction, it is likely that you will have it again, so would not be considered suitable for lash extensions. Most of the clients who have experienced an allergic reaction in the past, experience it again after subsequent treatments.
Are there different lengths of eyelash extensions?
Yes, we have a wide variety of eyelash extension lengths, in differing curls and thicknesses in stock, to enable us to totally customise a look that works perfectly for you.
Do eyelash extensions come in different colours?
Black lashes remain the most popular client choice, but we do also offer brown lashes for softer looks, these also look great on blondes and redheads. Additionally, we offer bright or pastel colours in a multitude of shades, these can be applied for a subtle hint or for full on drama.
Do you offer eyelash extensions for men?
Absolutely yes ! Eyelash Extensions are the hottest new trend to hit the men’s grooming industry. In our skilled hands we can give you a super natural set of eyelashes which will enhance your eyes without anyone knowing that you have extensions.
What is and is not safe for your extensions ?
Always avoid using anything with large amounts of Polyethylene Glycol, Propylene Glycol, Propylene Carbonate and anything with more than 2% of Caprylyl Glycol, Butylene Glycol and Hexylene Glycol. Alcohol and ethanol.